5 star service : how to deliver exceptional customer service /

By:

Heppell, Michael [author.]

Material type: Text

TextPublisher: Harlow, United Kingdom ; New York : Pearson Education Limited, 2015Edition: Third editionDescription: xvii, 263 pages : illustrations ; 22 cmContent type:

text

Media type:

unmediated

Carrier type:

volume

ISBN:

9781292100203

Other title:

Five star service

Subject(s):

DDC classification:

658.812 HES 23

Average rating: 0.0 (0 votes)

Holdings ( 1 )
Comments ( 0 )

Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode	Item holds
Book Non-borrowing	Library B	Business and Finance	658.812 HES (Browse shelf(Opens below))	Not For Loan		1000925

Total holds: 0

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Previous	658.802 PEE Essentials of marketing : a global managerial approach /	658.802 SOM Marketing planning : where strategy meets action /	658.804 VIB Business-to-business marketing : analysis & practice /	658.812 HES 5 star service : how to deliver exceptional customer service /	658.827 KES Strategic brand management : building, measuring and managing brand equity /	658.827 KES Strategic brand management : building, measuring and managing brand equity /	658.827 KES Strategic brand management : building, measuring and managing brand equity /	Next

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