TY - BOOK AU - Bovée,Courtland L. AU - Thill,John V. TI - Business communication today SN - 1292008911 U1 - 658.45 23 PY - 2014///] CY - Harlow, England PB - Pearson Education Limited KW - Business communication KW - United States KW - Case studies KW - NGU-sh KW - Communication in organizations N1 - Includes bibliographical references and indexes; Achieving success through effective business communication -- Mastering team skills and interpersonal communication -- Communicating in a world of diversity -- Planning business messages -- Writing business messages -- Completing business messages -- Electronic media -- Visual media -- Writing routine and positive messages -- Writing negative messages -- Writing persuasive messages -- Finding, evaluating, and processing information -- Planning reports and proposals -- Writing and completing reports and proposals -- Developing oral and online presentations -- Enhancing presentations with slides and other visuals -- Building careers and writing résumés -- Applying and interviewing for employment ER -